The 2017 Kansas City Royals won’t be remembered for another epic postseason run as they did in 2014 and 2015. No, this year’s team fell just short of making the playoffs, and even short of finishing with a .500 record, concluding with a record of 80 wins and 82 losses. However, this year will still be remembered for something else special with this club; it is likely the final year the team’s “core four” players will be in uniform in Royal blue: first baseman Eric Hosmer, third baseman Mike Moustakas, centerfielder Lorenzo Cain, and shortstop Alcides Escobar.
Together, these players represented the Royals in 3,847 games, five All Star game appearances, one All Star game MVP (Hosmer, 2016), four Gold Glove (fielding) awards, two American League Championship Series MVP awards (Cain, 2014; Escobar, 2015), two American League Pennants, and one precious World Series Championship.
The team could have tried “selling off” players in free agency earlier in the season, but wanted to give this group one last chance to have a memorable postseason run. That playoff push never fully materialized and as the season neared its end, fans, players and the organization knew this could very well be the end of an era that brought a Major League Baseball championship back to Kansas City, 30 years after its first.
While many teams – and companies – go through reorganizations, rightsizing, or personnel shifts, there are many ways to handle it. Sometimes fans and employees see it coming; sometimes they don’t. Emotions can be raw, feelings can be hurt, and reputations can be damaged. However, the Royals knew when this season ended, it could not afford to keep these core players intact. Instead of hiding that fact, they were honest about, which led to three valuable takeaways that eased the transition for the organization, their fans, and even the players:
- “Keeping it Real:” While a slang term meaning “to be honest and do the right thing,” this was the first step the Royals successfully took in setting up expectations for all involved. They were honest about the likelihood – or lack thereof – of being able to retain all of these players when their contracts were up at the end of this season. While hard news to take, by never concealing that fact and “doing right” by the players by making the moves during the season to give them the best chance at another postseason, this was an easier pill to swallow. Players and fans alike appreciated all efforts were exhausted to set them up for success, while being realistic about the future. All an employee can ask for is the resources provided to do well in their job, even if their future is uncertain.
- Setting the Stage: With expectations set from the first step above, while bittersweet, the organization could begin planning for the future, while cherishing the players in the final year of their contracts. The players could then savor their potential last year together while anticipating a reward for all players, free agency, and the chance for them to receive the largest contracts of their careers. The fans could also plan on seeing these players for the last time as Royals, aiding in any potential closure they needed with this upcoming change.
- Sentimental Sendoff: With everyone in the stadium and city knowing what the last game of the season meant, each of the players received a standing ovation during when they came to the plate for their at bats. With recognition routinely being the one attribute employees value most, the Royals “core four” received that from their fans and employer. It was made even sweeter when Hosmer belted a first-inning home run under the adulation. Then, in the fifth inning, the players were subbed off, receiving a final “thank you” from fans, and able to leave the field together, under a thunderous standing ovation from their fans.
Personnel transitions rarely go as smoothly as how the Royals were able to handle the end of this year. Had they not been sniffing around the playoff picture all year, they could very likely have moved these players earlier, negating this seemingly perfect sendoff during the last game. Conversely, companies rarely have the chance to have such a sendoff for any of its employees. It may occur only when an employee retires or maybe a farewell happy hour if an employee chooses to move on to a new opportunity, and is still in good standing with the organization.
But in today’s hyper-critical world, it was nice to see one example of everyone understanding the realities of the situation, embracing (rather than ignoring or concealing) inevitable change, and doing their best to recognize the accomplishments of its employees while all look ahead to the future.